Projects
What I’m building alongside the writing, and the client programs the writing comes from.
Building
- 01BOOK · IN PROGRESSIN BUILD
The Enterprise That Moves
Why Digital Transformation Keeps Failing — and What Leaders Must Own to Fix It. Transformation fails at the leadership layer before it fails anywhere else. The book names the six resources every program draws on, and sets out DECIDE: a discipline for the calls only leaders can make.
- 02ADVISORY PRACTICELIVE
Clariti CLARITI
Where the advisory work lives. Clariti helps leaders make the hard calls in transformation, then deliver on them: decision quality, not tooling or methodology.
- 03ERP REFERENCE · EZRP.IOLIVE
Easy Resource Planning
ERP, module by module: maps of the modules, the processes inside them and the workflow steps teams actually run, written so a delivery lead can read one before the design workshop.
- 04LIBRARY · FIELD GUIDESLIVE
Field Guides & Working Papers
The library behind the resources: four field guides, a maturity model and their scorecards, published as working references and revised in the open.
- 05PRODUCT · SIDE BUILDLIVE
Chockers
Answers calls, books jobs and chases quotes for Australian trades. A different audience, same instinct: take the admin off the people doing the work.
In build
Tools that work, while the method settles.
- DIAGNOSTIC · 12 Q · 4 MIN IN BUILDDecision Clarity Score CLARITIHow clearly your program knows who decides what — and where it doesn't.Try the build
Client work CLARITI
23 programs across ERP, integration, support and operating models.
The work behind the writing, delivered for clients in Australia, the UK, North America and India. Each one is written up in full on clariti.global.
- A state government insurance authorityOracle Fusion ERP, HCM and EPM in nine months
Payroll, banking, CRM and identity landing together, with end-to-end integration owned.
ORACLE FUSION ERP & EPM · ORACLE FUSION HCM · ORACLE INTEGRATION CLOUD · SNOWFLAKE · CHRIS21 PAYROLL · TECHNOLOGY ONE ERP · WESTPAC ENTERPRISE BANKING · SALESFORCE · PEGA · AZURE AD
- to deliver ERP, HCM and EPM
- 9 months
- to deliver ERP, HCM and EPM
- systems integrated: payroll, banking, CRM, Pega and identity
- 5
- systems integrated: payroll, banking, CRM, Pega and identity
- WaterPlusSeventeen integrations, one post-merger platform
A £1B business on a single integration platform, kept stable through cutover and hypercare.
MICROSOFT AZURE · WSO2 · MFT
“Clear, articulate and open about any challenges… our application delivered the greatest stability of any application in the technology landscape of this organisation.”
- integrations on a single platform
- 17+
- integrations on a single platform
- business depending on it
- £1B
- business depending on it
- Travis Perkins PLCA 24/7 support model built from nothing
Round-the-clock cover for an integration platform, with a six-person team, a restructured knowledge base and release readiness.
AWS · WSO2 · TALEND · JENKINS · ANSIBLE · GITLAB · SERVICENOW · JIRA · CONFLUENCE · DYNATRACE
“Demonstrated strong operations and relationship management capabilities as support lead managing a complex and very large integration programme.”
- cover for the integration platform
- 24/7
- cover for the integration platform
- person team: four onshore, two offshore
- 6
- person team: four onshore, two offshore
- AureconAgile governance uplift
Clearer epics and stories, and sprint planning and retrospectives rebuilt, so decisions held between ceremonies.
WORKDAY FINANCE · MICROSOFT DYNAMICS 365 · JIRA
“Strengthened the governance and structure of our sprints, uplifting our definition of epics and stories, and improving our sprint planning and retrospectives… a tangible difference in our team's effectiveness and agile maturity.”
- WIA Systems USAOne toolchain for an ERP practice
Support, documentation and code moved from three disconnected systems onto one Atlassian backbone.
JIRA · JIRA SERVICE DESK · CONFLUENCE · BITBUCKET
“Played the key role in an ITSM implementation, before working on a couple of IFS ERP projects, and later took the responsibility to support a Microsoft Dynamics NAV project… I highly recommend [him] for technical and analytical skills.”
- disconnected systems to one backbone
- 3 → 1
- disconnected systems to one backbone
- Atlassian tools: Jira, Confluence, Bitbucket
- 3
- Atlassian tools: Jira, Confluence, Bitbucket
- Bedford GroupNAV 2017 to Business Central, with NDIS billing
An ageing NAV estate upgraded to Business Central, with custom NDIS billing integrated.
MICROSOFT DYNAMICS NAV 2017 → DYNAMICS 365 BUSINESS CENTRAL SAAS · CUSTOM NDIS BILLING INTEGRATION · EDI INTEGRATION WITH BUNNINGS · EXFLOW
- largest NDIS employer in Australia
- #2
- largest NDIS employer in Australia
- workstreams: upgrade, NDIS billing, Bunnings EDI, AP automation
- 4
- workstreams: upgrade, NDIS billing, Bunnings EDI, AP automation
- Dairy AustraliaGetting off an expensive ERP
IFS to Business Central, with the disorganised data underneath cleaned up on the way.
IFS ERP · MICROSOFT DYNAMICS 365 BUSINESS CENTRAL · MEDIUSFLOW
- regional offices, plus a consolidation company
- 8
- regional offices, plus a consolidation company
- phases: out-of-the-box first, then customisation
- 2
- phases: out-of-the-box first, then customisation
- Transurban Group, via PTA ConsultingGST compliance remediation
GST transaction data analysed and remediated in Workday, with tighter validation rules.
WORKDAY ERP — TAX MANAGEMENT
- The Bridge IncERP migration with inventory and assembly
Business Central joined to Supportability NDIS and DOMO, so reporting works end to end.
TENCIA → MICROSOFT DYNAMICS 365 BUSINESS CENTRAL (FINANCE, INVENTORY, ASSEMBLY) · IFRS 16 LEASE MANAGEMENT ADD-ON · SUPPORTABILITY NDIS · DOMO
- Business Central modules: Finance, Inventory, Assembly
- 3
- Business Central modules: Finance, Inventory, Assembly
- integrations: Supportability NDIS and DOMO
- 2
- integrations: Supportability NDIS and DOMO
- Waverley Industries LtdFixing the practice, not just the system
Business Central delivered with a warehouse specialist brought in, so the system and the way people worked changed together.
M1 → MICROSOFT DYNAMICS 365 BUSINESS CENTRAL (FINANCE, ASSEMBLY)
- Applied Measurement AustraliaOff Xero, onto an ERP
A precision measurement business that had outgrown Xero and needed a finance platform that could carry operational growth.
XERO · MICROSOFT DYNAMICS 365 BUSINESS CENTRAL · SHAREPOINT
- Coveris Advanced CoatingsTaking over a support estate without dropping it
A support needs analysis and an L2–L3 transition, with no downtime on a complex NAV and PrintVis estate.
MICROSOFT DYNAMICS NAV · PRINTVIS · JET REPORTS
- Rockland Distilleries LtdSales automation on top of an ageing ERP
SAP C4C automating the sales process, integrated back to the updated NAV system.
MICROSOFT DYNAMICS NAV 2009 · SAP C4C (CLOUD FOR CUSTOMER)
- Christie Spaces AustraliaInfrastructure as the service model
A service support model for a workspace operator, with the server infrastructure designed to stand it on.
HP BLADE SERVER CLUSTERING · ACTIVE DIRECTORY · MICROSOFT EXCHANGE
- A UK ERP support and software companyReplacing a £40K-a-year service desk
A £40K-a-year ITSM tool replaced with SysAid on an ITIL operating model, for about $4,000 a year to run.
BMC FOOTPRINTS · SYSAID ENTERPRISE ITSM · MICROSOFT AZURE · SQL SERVER · QLIKVIEW
- saved a year in costs and staff time
- £100K+
- saved a year in costs and staff time
- a week of duplicated data entry removed
- 80+ hrs
- a week of duplicated data entry removed
- Mistras GroupAn IFS health check across three countries
An eight-week read of an IFS estate across three countries, before the upgrade was designed.
IFS APPLICATIONS
- on-site study
- 8 weeks
- on-site study
- countries: UK, US and Canada
- 3
- countries: UK, US and Canada
- The Wrights GroupIFS for a public transport vehicle maker, in the UK and India
One of Europe's leading designers and manufacturers of advanced public transport vehicles.
IFS APPLICATIONS
- ShawCor LtdAn IFS upgrade and rollout across three regions
A Canadian-based global energy services company rolling IFS out across North America, EMEA and APAC.
IFS APPLICATIONS · ORACLE DATABASE
- regions: North America, EMEA and APAC
- 3
- regions: North America, EMEA and APAC
- IFS versions upgraded
- 7.5 → 8.1
- IFS versions upgraded
- SeadrillTracing replication errors between rigs and shore
A leading offshore deep-water drilling company, with a corporate office in Norway and a fleet of 60 units.
IFS APPLICATIONS
- drilling units in the fleet
- 60
- drilling units in the fleet
- ISKCON MelbourneA donor CRM with Square payments
A not-for-profit that needed to manage donors, commitments and recurring gifts.
MICROSOFT DYNAMICS 365 CRM · SQUARE · MICROSOFT POWER AUTOMATE
- A freight forwarderBusiness Central for a freight forwarder
End-to-end project management and business analysis for a customised Dynamics 365 Business Central implementation, built to be ready to go live for the 2020–21 financial year.
MICROSOFT DYNAMICS 365 BUSINESS CENTRAL
- Mars Advance Pet FoodWarehouse management and Shopify on Business Central
A Business Central warehouse management implementation integrated with a Shopify e-commerce store.
MICROSOFT DYNAMICS 365 BUSINESS CENTRAL · SHOPIFY
- Ramsay Health Care UKWebsite migrations for a UK hospital group
WordPress website migrations for the UK arm of a hospital group, drawing on a skill the organisation was short of at the time.
WORDPRESS